Delivery & Returns
Delivery
What are the shipping costs?
An order of €75* (excl. VAT) or more is delivered free anywhere within Ireland. Orders below this will have a delivery charge added of €5 (excl. VAT).
Where partial deliveries are made the overall delivery charge is also calculated based on the total amount (excl. VAT) of your order.
Postage stamps are exempt from free delivery limit. Some of our direct shipped items have an additional delivery charge.
Specific delivery timelines per product are communicated via the product page and will be visible in the order history screen once an order is placed.
Please note: Items shipped directly from our supplier have specific delivery timelines per product.
In general, our stock items have the following delivery times:
The delivery times for the Republic Of Ireland and Dublin
Ordered | Delivery day* | Delivery day* |
Locally Stocked Products | UK Stocked Products | |
Monday – Friday before 5pm | One working day after ordering | Two working days after ordering |
Monday – Friday after 5pm | Two working day after ordering | Three working days after ordering |
Saturday – Sunday | Two working day after ordering | Three working days after ordering |
*Working days are from Monday till Friday. The delivery will take place between 8am and 6pm.
Furniture items will have a lead time of 5/10 days.
We are closed during Bank holidays. This may delay your delivery.
Payment
Payment Options
Choose your preferred payment method:
Credit card
We accept all of the major credit and debit cards. Your transactions and personal data will be held in a PCIDSS accredited system using secure encryption technologies.
Paypal
We are happy to accept PayPal payments.
PayPal is an online payment service that allows you to pay for items in online stores. You will need to register via PayPal to use this option. Please note that it is only possible to pay with PayPal at the point of order.
Invoice/Viking Account
An e-mail notification of sign up is sent after your first order is invoiced.
You are registered for our electronic billing on the invoice account portal, you will receive your invoice by e-mail together with a link where you can manage your account online. Payment is due in cleared funds on the due date usually within 30 days.
Payment can be made via Debit/credit/charge card on your online customer invoice account portal.
Remittances can be sent via the invoice account portal or by email to bacsremit@vikingoffice.eu